bije's Privacy Policy
Your personal information is of the highest importance to us. This policy describes in detail how bije collects, uses, and keeps your information secure.
Introduction and Scope
bije is a trusted and secure online gaming platform operated for players in Bangladesh. This Privacy Policy ("Policy") describes how bije collects, processes, stores, and protects your personal information when you use our website bije.cam and related services.
By registering on our platform or using our services, you agree to the terms of this Privacy Policy. If you do not agree with this Policy, please refrain from using our services.
bije complies with applicable data protection laws and regulations and is committed to protecting your privacy. We believe that transparency and accountability are the foundation of trust.
What Information We Collect
bije may collect various types of information needed to operate our services properly and provide you with the best experience.
2.1 Information You Provide
During registration and account management, you provide the following information:
- Full name, date of birth, and national ID or passport details (for age verification)
- Email address and mobile number (for account communications)
- Username and password (for account access)
- Payment information — bKash, Nagad, Rocket, Upay, or bank account numbers (for processing transactions)
- Address and residential information (where applicable)
2.2 Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address, browser type and version, operating system
- Device information and unique device identifiers
- Login time, session information, and activity logs
- Usage data collected through cookies and similar tracking technologies
- Gaming activity — bet history, win/loss records, and credit/debit transactions
Purpose of Data Use
bije uses your information only for specific, lawful, and legitimate purposes. The reasons we process your information:
Account Management
We use your registration information to create, verify, and manage your account and to ensure access to our services.
Financial Transactions
Payment information is required to process deposits and withdrawals and to maintain financial records.
Security and Fraud Prevention
Information is used to ensure account security, detect fraudulent activity, and prevent unauthorised access.
Service Improvement
Usage data is used to analyse platform performance and continuously improve the user experience.
Customer Support
Our 24/7 live chat support team uses your account information to resolve your issues quickly.
Legal Obligations
We retain certain information to comply with applicable laws and regulations and to follow responsible gaming guidelines.
Cookies and Tracking Technologies
bije uses cookies and similar technologies to improve your experience. Cookies are small text files stored on your device.
4.1 Types of Cookies
- Essential Cookies: Required for the core functionality of the platform — login sessions, security tokens, and so on. The site cannot function properly without these.
- Functional Cookies: Used to remember your preferences and settings, such as language preference or game configuration.
- Analytics Cookies: Anonymous statistical data collected to monitor platform usage and improve our services.
Data Sharing and Disclosure
bije never sells your personal information to third parties for marketing purposes. We may share information only in the following limited circumstances:
5.1 Service Provider Partners
We may share necessary information with payment processors, technology infrastructure, and cloud storage providers. These partners are bound by contractual confidentiality obligations.
5.2 Legal Requirements
We may be required to disclose your information to comply with court orders, requests from government authorities, or applicable legal obligations. In such cases, we will provide only the minimum necessary information.
5.3 Anti-Money Laundering (AML) and Fraud Prevention
Certain information may be shared with regulatory bodies or verification services for the prevention of financial crime, identity verification, and compliance with AML obligations.
Data Security Measures
bije applies industry-standard security measures to keep your information safe. The key components of our security framework:
- SSL Encryption: All web communications on our platform are protected by SSL/TLS encryption, keeping data in transit private from third parties.
- Encrypted Database: Sensitive information, particularly passwords and financial data, is stored in the database using strong encryption algorithms.
- Access Controls: Only authorised staff can access your information on a need-to-know basis, and all access is logged.
- Security Monitoring: Our systems are monitored 24/7 for suspicious activity, and regular security audits are conducted.
- Regular Backups: Regularly maintained encrypted backups protect against data loss or system failure.
While we make every effort to protect your information, no digital system is 100% secure. Use a strong password for your account and never share it with anyone.
Data Retention Period
bije retains your information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.
- Active Accounts: All relevant information is retained for as long as the account remains active.
- Closed Accounts: After an account is closed, financial transaction data is retained for a specified period in accordance with applicable law.
- Marketing Data: If you opt out of marketing communications, that consent is withdrawn immediately.
- Log Files: Log files collected for security and analytics purposes are automatically deleted after a set period.
Your Rights and Choices
You have several important rights regarding your personal information. bije respects these rights and helps you exercise them.
Right of Access
You may request to know what information we hold about you and to receive a copy of that information.
Right to Rectification
If your information is incomplete or inaccurate, you may request that it be corrected.
Right to Erasure
In certain circumstances you may request that your personal information be deleted, though complete deletion may not be possible where legal obligations exist.
Right to Object to Processing
You have the right to object to the processing of your information for specific purposes, particularly in the case of marketing communications.
Right to Data Portability
You may request to receive the information you have provided in a structured, commonly used format.
Right to Restriction
In certain cases you may request that processing of your information be restricted until a dispute is resolved.
Protection of Minors' Information
bije is for adults only — the minimum age to register on this platform is 21. We do not knowingly collect or process information from anyone under the age of 21.
We verify age during the registration process. If we become aware that a user is under 21, we will immediately close their account and delete the information collected.
Policy Changes and Updates
bije may update this Privacy Policy from time to time, particularly due to changes in our services, legal requirements, or technological developments. The "Last Updated" date at the top of the page will change with each revision.
For significant changes, we will notify you by email or through a notice on the platform. Continued use of the platform after any changes means you have accepted the updated policy.
We recommend that you review this policy regularly so that you are always up to date on how your information is being protected.
Contact Us
If you have any questions, concerns, or requests regarding your information in relation to this Privacy Policy, please get in touch with us:
Privacy Contact
Email: [email protected]
Language: You can contact us in Bengali or English
Response time: Instant support via 24/7 live chat; for emails, responses are provided within business days according to Bangladesh Standard Time (BST, UTC+6)
See the links below to read our other important policies:
- Terms & Conditions — Complete rules for using the platform
- Responsible Gaming — Information on safe gaming habits and support
- About Us — Learn more about bije
- FAQ — Answers to frequently asked questions